Swaeve › Help centre
How can we help?
Step-by-step guides for everything in Swaeve. Can't find it? Ask Sally, our assistant, or a person.
Getting started
How to create a Swaeve accountSign up free with your email or Google in under a minute.How to install Swaeve on your phone or computerGet Swaeve on Android, iPhone, Windows, Mac or Linux.How to change your language in SwaeveChoose the language Swaeve uses and translates everything into.How to verify your phone numberA verified phone number is needed to start new chats and keeps Swaeve safe.
Talk
How to start a translated chat in Swaeve TalkChat with anyone in your own language; they read it in theirs.How to send a translated voice noteRecord in your language; they hear and read it in theirs.How to make a group chatGroups where everyone reads in their own language.How to make a voice or video callCalls in Talk are free. For live translation while you talk, use a Swaeve Meet meeting.How to translate a photo or document in a chatSend a picture of a sign, menu or letter and Swaeve translates the words in it.How to see missed calls and call backSwaeve tells you when you miss a call: in your notifications, on Home and in the chat.How to edit, forward, star or pin a messagePress and hold a message to see everything you can do with it.How to schedule a message to send laterWrite it now and Swaeve sends it at the time you pick, translated as usual.How to share your location or a contactSend where you are, or someone's contact card, in a chat.How to set an away message and quick repliesLet Swaeve answer when you're busy, and save answers you send often.How to turn off read receipts and last seenChoose whether people see when you've read their messages or were last online.How to mute, archive or export a chatKeep your chat list tidy and save a copy of a conversation.How to set your business hoursCustomers who write while you're closed are told when you open again, in their language.How to let your staff answer customersVerified businesses can add staff who reply to customers as the business.How to use labels and broadcast listsKeep track of customers with labels, and send one message to many customers at once.
Meet
How to start a video meeting with live translationEveryone speaks their own language and hears the others in theirs.How to schedule a meeting and invite peoplePlan a meeting for later and send the invitations by email.How to get meeting notes, a transcript and action itemsSwaeve writes the summary, decisions and action items when the meeting ends.How to share your screen in a meetingShow a document, slides or a website to everyone in the meeting.
Translate
Learn
How to prepare for exams with Swaeve LearnCourses from your curriculum, mock exams and a daily study plan.How to turn a textbook or notes into lessonsUpload a document and get lessons, flashcards, quizzes and podcasts.How to earn and use Swaeve creditsEarn credits as you learn and swap them for Swaeve Pro.
Assistant
How to set reminders with the Swaeve AssistantGet reminded by notification and email, once or every day, week or month.How to make Word, PowerPoint and Excel files with the AssistantAsk for a CV, letter, pitch deck or budget and download it.How to connect apps to the Swaeve AssistantLet the Assistant use your calendar, task apps, payments and more.How to use projects in the AssistantGroup chats about one thing, with instructions and files the Assistant always uses.
Workspace
How to set up a Swaeve Workspace and invite your teamTeam chat everyone reads in their own language.How to add company policies and let staff ask questionsStaff ask about your HR policy in their language and get answers quoting it.How to ask for leave or claim an expenseSend requests to your admins and see your leave balance.
Account & billing
How to get a verified badgeA badge shows people they're talking to a real, trusted account: blue for people, plum for businesses.How to make your public Swaeve pageVerified accounts can share a swaeve.com/@yourname link with a Message on Swaeve button.How to add products to your catalogueVerified businesses can show products with a photo and price, and customers ask about them in Talk.How to get your page's QR code and see your visitsPrint a QR code for your shop and see how many people find you.How to upgrade, change or cancel your planChange plans any time; cancelling keeps your plan until the end of the month.How to turn on two-step sign-inAdd a 6-digit code from your email every time you sign in.How to delete your Swaeve accountPermanently delete your account and data.How to invite friends and earn rewardsShare your link: friends get credits and you earn more when they use Swaeve.