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How to use labels and broadcast lists
Keep track of customers with labels, and send one message to many customers at once.
- Open a chat, tap ⋯ (More options) and choose Labels: New customer, Pending payment, Paid, Order complete, Follow up, or your own.
- Tap a label above your chat list to see only those chats. Only you see your labels.
- For a broadcast, tap New chat → Broadcast lists → New broadcast list, name it and choose people.
- Tap Send, write your message, and each person gets it in your chat with them, in their own language.
A broadcast only reaches people who have messaged you before or saved you as a contact, so it never becomes spam.
Up to 256 people a list and 20 broadcasts a day.
Still stuck? Sally can help, or hand you to a person.Ask Sally
Related
How to start a translated chat in Swaeve TalkChat with anyone in your own language; they read it in theirs.How to send a translated voice noteRecord in your language; they hear and read it in theirs.How to make a group chatGroups where everyone reads in their own language.How to make a voice or video callCalls in Talk are free. For live translation while you talk, use a Swaeve Meet meeting.