Swaeve › Help centre › Talk

How to set your business hours

Customers who write while you're closed are told when you open again, in their language.

  1. In Talk, tap your profile icon at the top (Your profile and away message).
  2. Turn on Business hours, tick the days you're open and set the times, and check the time zone.
  3. Tap Save. When someone writes outside your hours, Swaeve replies once with when you open again.
  4. Your public page and Talk profile show Open now or Closed, with your opening time.

Hours can run past midnight, for example 18:00 to 02:00.

Your away message, when it's on, is sent instead at any time.

Still stuck? Sally can help, or hand you to a person.Ask Sally

Related

How to start a translated chat in Swaeve TalkChat with anyone in your own language; they read it in theirs.How to send a translated voice noteRecord in your language; they hear and read it in theirs.How to make a group chatGroups where everyone reads in their own language.How to make a voice or video callCalls in Talk are free. For live translation while you talk, use a Swaeve Meet meeting.